Protel Health

Protel Health

about this Case Study

IQ provide Protel with a range of tailored delivery services across their multi award-winning Healthcare group's portfolio of businesses. For their most recent service offering, IQ have been responsible for coordinating and executing same day deliveries of critical remote monitoring equipment designed to support patients in the community across the UK.

A Protel company; Medication Support Ltd offer a unique online, AV-based, remote medication monitoring system that requires carefully coordinated patient assessment, set up and implementation in the home. With the advent of this innovation in patient safety and independence, IQ's remit is to ensure that all equipment is on site and ready to set up in coordination with Med Support's clinical team and implementation schedule - anytime, anywhere.

"The market we operate in requires the highest levels of professionalism and efficiency due to patient safety and health outcomes being at stake. IQ have always delivered a service we can trust and rely on, whatever the requirement. Their flexibility, adaptability and initiative sets them apart. Never problems or excuses - just solutions. I can say that IQ have been an important factor in our business growth over the years and we look forward to working with them for many more to come."


Rory Adam, Finance Director, Protel Health.

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